Describe the problem
I am unable to upgrade my NetBird account to the Business plan with a yearly subscription. The system only allows me to select the monthly billing option, even though I want the yearly Business plan.
My free plan has already expired, and I am now blocked from using the service while still being unable to complete the desired upgrade. I have contacted support by email but have not received any reply.
To Reproduce
Steps to reproduce the behavior:
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Go to the NetBird Cloud dashboard for my account.
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Navigate to Settings → Plans & Billing. (Settings - NetBird Dashboard)
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Attempt to change the plan from the expired free plan to the Business plan.
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Observe that the interface forces me into the monthly billing cycle instead, and the yearly option is missing.
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Try to finalize the payment flow; the system only proceeds with the monthly Business plan.
Expected behavior
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I should be able to choose the Business plan with a yearly subscription as an available option.
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After selecting the yearly Business plan and providing payment details, my account should be upgraded to Business (yearly) and the free plan should be properly deactivated without blocking access.
Are you using NetBird Cloud?
Yes, I am using NetBird Cloud (not self‑hosted control plane).
